First Email to Accent Property Management Group
After collating your information and sending them to Morgans the next on the list was the management company Accent Property Management Solutions. Below is the email we sent representing the main issues that were raised between you all:
Hi,
The residents of City Island have formed this group to enable us to have a voice.
The main issues we are having are to do with construction noise, which we are taking up with the builders, architect, and the city council. However if you could offer any guidance on this it would be appreciated.
The other issues, however, seem to fall directly under your remit. Many of our members have contacted you directly at various times regarding these issues, but we now ask you as a collective to respond. Feelings are running high about the perceived negligence of your duties and unless some action is seen to be taken our members are keen to start withholding management fees.
Secure Parking – Many residents have paid extra for secure parking, and yet the automatic barrier hardly ever works and has been out of service for months at a time since it was installed.
Illegal Parking – There are often, illegally, dangerously, or inconsiderately parked cars outside the complex. These can be a nuisance when tying to navigate them or a danger as there are often several cars parked in the only place fire engines or ambulances can access the piazza.
Maintenance – The lifts are often out of service and are often without lights, and the condition of the stairwells have been reported on numerous occasions, with one person injured because of them (you may take special note of this as at our first meeting a resident who is a solicitor has offered to provide his services to anyone else who is injured in such a way).
Window Cleaning – So far as anyone knows the exterior windows have never been cleaned. This means that people can hardly see out of their apartment windows due to the muck that has developed over the last year or more. This has been exacerbated by the recent construction work.
24 Hour Security – Seems to consist of two blokes smoking cannabis all night each night. On the occasions they have been called upon they have been ineffectual.
Recycling – Or rather the lack of it.
We ask you to respond in a timely manner,
Yours,
City Island Residents Group.
Hi,
The residents of City Island have formed this group to enable us to have a voice.
The main issues we are having are to do with construction noise, which we are taking up with the builders, architect, and the city council. However if you could offer any guidance on this it would be appreciated.
The other issues, however, seem to fall directly under your remit. Many of our members have contacted you directly at various times regarding these issues, but we now ask you as a collective to respond. Feelings are running high about the perceived negligence of your duties and unless some action is seen to be taken our members are keen to start withholding management fees.
Secure Parking – Many residents have paid extra for secure parking, and yet the automatic barrier hardly ever works and has been out of service for months at a time since it was installed.
Illegal Parking – There are often, illegally, dangerously, or inconsiderately parked cars outside the complex. These can be a nuisance when tying to navigate them or a danger as there are often several cars parked in the only place fire engines or ambulances can access the piazza.
Maintenance – The lifts are often out of service and are often without lights, and the condition of the stairwells have been reported on numerous occasions, with one person injured because of them (you may take special note of this as at our first meeting a resident who is a solicitor has offered to provide his services to anyone else who is injured in such a way).
Window Cleaning – So far as anyone knows the exterior windows have never been cleaned. This means that people can hardly see out of their apartment windows due to the muck that has developed over the last year or more. This has been exacerbated by the recent construction work.
24 Hour Security – Seems to consist of two blokes smoking cannabis all night each night. On the occasions they have been called upon they have been ineffectual.
Recycling – Or rather the lack of it.
We ask you to respond in a timely manner,
Yours,
City Island Residents Group.
posted by City Island Residents Group at 8:57 AM
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