Concierge Duties
This is the information supplied to me by Accent Property group regarding concierge duties, and is a basic statement of job description. If it’s not on here, then it’s at Tony’s discretion as to if he does it or not. Looking at it, it just goes to show just how much extra work Tony actually does for us all…
Concierge – City Island
Whilst this is not an exhaustive list, these are some of the main duties expected of the concierge.
Daily Tasks
· Inspect the development thoroughly. Check communal areas on each floor and note any problems, issues and defects and handle/report accordingly. In particular check cleanliness, lighting and that riser doors are secure.
· Supervise performance of contractors when on site
· Fax snagging issues to the developer
· Monitor CCTV
· Ensure refuse is placed in the bin store correctly, break down boxes and ensure the area is clean and tidy.
· Carry out litter pick to all areas including the car park
· Check answer phone for messages and return calls as appropriate
· Ensure all keys in and out, are recorded in the key register properly
· Ensure keys are locked away securely
· Ensure management suite is left safe and secure
· Record telephone calls in the telephone log
· Control access to the building and service areas for contractors
· Resolve access control issues, reprogramming of swipe cards etc.
· Welcome new residents to the scheme, advise of facilities, location of bins, etc.
· When a charge is made, i.e. for swipe cards, collect charge and issue receipts.
· Inspect the water pump rooms for correct operation of pumps and switch panels
· Inspect water feature to ensure that it is free from litter/debris
Weekly Tasks
· Test fire alarm
· Carry out minor maintenance as required. In particular, patch fill and paint damaged paintwork in the communal areas
· Change light bulbs in communal areas as required.
· Check work of cleaners and window cleaners and refer problems back to them as soon as possible
Monthly Tasks
· Reconcile petty cash
· Ensure concierge log up to date and completed.
Concierge – City Island
Whilst this is not an exhaustive list, these are some of the main duties expected of the concierge.
Daily Tasks
· Inspect the development thoroughly. Check communal areas on each floor and note any problems, issues and defects and handle/report accordingly. In particular check cleanliness, lighting and that riser doors are secure.
· Supervise performance of contractors when on site
· Fax snagging issues to the developer
· Monitor CCTV
· Ensure refuse is placed in the bin store correctly, break down boxes and ensure the area is clean and tidy.
· Carry out litter pick to all areas including the car park
· Check answer phone for messages and return calls as appropriate
· Ensure all keys in and out, are recorded in the key register properly
· Ensure keys are locked away securely
· Ensure management suite is left safe and secure
· Record telephone calls in the telephone log
· Control access to the building and service areas for contractors
· Resolve access control issues, reprogramming of swipe cards etc.
· Welcome new residents to the scheme, advise of facilities, location of bins, etc.
· When a charge is made, i.e. for swipe cards, collect charge and issue receipts.
· Inspect the water pump rooms for correct operation of pumps and switch panels
· Inspect water feature to ensure that it is free from litter/debris
Weekly Tasks
· Test fire alarm
· Carry out minor maintenance as required. In particular, patch fill and paint damaged paintwork in the communal areas
· Change light bulbs in communal areas as required.
· Check work of cleaners and window cleaners and refer problems back to them as soon as possible
Monthly Tasks
· Reconcile petty cash
· Ensure concierge log up to date and completed.
posted by City Island Residents Group at 5:31 PM
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